Resource Development & Communications Manager, The Bloom Group
As a member of the Resource Development Department, the Resource Development and Communications (RD&C) Manager provides respectful materials to further the Society’s Mission to build community for people experiencing abuse, poverty, family violence, racism, sexism, misuse (addictions), life-limiting illnesses, mental illness, and other barriers to community involvement.
The RD&C Manager will carry out many of the core fundraising functions of the organization. The RD&C Manager assists the organization to fulfill its resource development and communications goals and objectives, while building and maintaining strong donor relationships necessary to sustain and grow the organization and our increase our impact in the community.
Responsibilities include managing gift processing (both online and offline giving), donor relations, prospect research, preparation of grant applications, support for special events, maintaining the organization’s digital presence, participating in internal and external team projects and the development of fundraising appeals and materials, including direct mail appeals, email appeals and stakeholder reports. All activities conform to all applicable legislation and industry leading best practices.
Duties and responsibilities:
- Ensures tax receipts and gift acknowledgements are issued according to The Bloom Group operating procedures and other applicable legislation or regulations.
- Manages the maintenance of donor records using a Raisers Edge database while maintaining the integrity of the system. This includes processing donor information via Raisers Edge, allocating donations to the correct fund and working with the Financial Department to ensure donations are deposited to the appropriate fund accounts.
- Reconciles all donations and department financial transactions, preparing financial summaries and reports as required.
- Ensures the generation of accurate and reliable reports and analytical assessments of donations, donor information and donor activity.
- Coordinates and supports third-party fundraising campaigns.
- Coordinates and supports Management team fundraising initiatives.
- Monitors the calendar of grant applications, assists with or develops and submits such applications.
- Assists with the organization of special events, fundraising and outreach activities, working with other team members on the development of marketing materials as appropriate.
- Coordinates the content for, and oversees the production of, direct mail and email fundraising appeals, including, but not limited to, newsletters, e-newsletters and annual reports.
- Oversees distribution of resource development materials by liaising with printers, designers and other contractors as necessary. Generates mailing and donor lists for distribution.
- Monitors, manages and creates organizational communique and materials as required, including interdepartmental memos, reports, presentations, marketing collateral, web content, statements, speeches and any other related correspondence.
- Monitors, manages and updates for social media platform(s) and website.
- Works collaboratively with the Executive Director, or their delegate, to develop and implement annual department budget and plans.
- Manages and tracks expenditures to ensure compliance with departmental budget.
- Monitors annual plan and activities calendar ensuring tactics are executed according to timeline.
- Recruits and supervises volunteers and interns retained to carry out supportive or administrative functions to the responsibilities outlined above.
- Maintains the Resource Development and Communications Department filing systems.
- Participate in Society Quality Assurance practices and projects
- Participates in and delivers on tasks as assigned in various Committees; internal and external.
- Other duties may be assigned by the Executive Director or their delegate.
- Five years (minimum) experience as fundraising and communications professional in the nonprofit charitable sector.
- A degree from a reputable education institution with a focus in communications, marketing, public relations, nonprofit administration or other relevant discipline.
- One year (minimum) supervisory experience.
- Membership in a Professional Fundraising Association such as AFP (Association of Fundraising Professionals) and intention to attain the CFRE (Certified Fundraising Executive) credential would be an asset. Membership in IABC (International Association of Business Communicators) or CPRS (Canadian Public Relations Society) also considered an asset.
Abilities & skills:
- Excellent writing, editing, and proofreading skills.
- Exceptional communication, interpersonal and organizational skills.
- Understanding of charitable fundraising best practices and effective and ethical donor relations.
- Strong project management skills, with the ability to multi-task and work under competing priorities and deadlines.
- Ability to work independently and as part of a team.
- Ability to work effectively with multiple stakeholders including donors, program staff, volunteers and clients; working sensitively and ethically with people from diverse and vulnerable communities.
- Ability to handle confidential material with discretion.
- Experience managing external relationships with printers, web designers, writers, photographers, graphic designers, and other suppliers.
- Strong computer literacy skills particularly with Microsoft Office Suite, Outlook, WordPress, MailChimp, Hootsuite, Adobe Creative Suite, Raiser’s Edge and other fundraising/marketing/project management software.
- Flexibility with work schedule; some evening and weekend work will be required as directed by the Executive Director or their delegate.
The Bloom Group offers a competitive compensation and benefits package.
Please apply by August 1st using the link below.