Manager, Annual Giving, Canadian Cancer Society
Reporting to the Director of Development, Community Initiatives, the Manager of Annual Giving is accountable for providing leadership to, and management of, the community Annual Giving team. Overseeing a portfolio of events and activities and associated staff, with particular emphasis on: Managing and executing the community operation plan; developing budgeted revenue and expense targets; identifying areas for revenue development growth; and reporting on progress. The Manager, Annual Giving is also an active fundraising practitioner who identifies potential donors for Major, Planned and Corporate Giving colleagues, and has responsibility for raising funds. This position ensures that mission integration and volunteer engagement occur within the revenue development campaigns.
1. Accountable for achieving community fundraising revenue targets
- Directly contributes to raising funds through active involvement and participation in existing, and newly identified, events and activities.
- Actively responds to, and takes initiatives on, fundraising opportunities with donors, continuing to ensure they are moved forward in the process and maintained through stewarding the relationship.
- Participates in initiatives to revise or enhance existing Revenue Development activities in partnership with the Sr. Managers of Annual Giving.
- Identifies and develops local sponsorship leads and underwriting opportunities to maximize income potential for events and other fundraising activities, actively seeking partnership opportunities with other local organizations and groups to promote and enhance the Communities revenue development activities.
- Identifies opportunities for cross-promotion between Community Programs and Revenue Development activities including working collaboratively with Mission Delivery and Major/Planned/Corporate Giving peers.
2. Leads all Annual Giving activities in the Community
- Responsible for the effective implementation and execution of annual giving strategies delivered in accordance with Division and National standards.
- Works with the Director of Development, Community Initiatives, Sr. Managers, Annual Giving, to develop revenue and expense targets in conjunction with operational plans and administer and monitor the approved budget plans accordingly.
- Works to measure, track and analyze indicators of progress; proactively addresses issues, recommends solutions as required, and escalates any issues to the Director of Development, Community Initiatives that could hinder achieving annual budget.
- Along with other Managers, actively participates in planning, ongoing program management and provides training to Annual Giving team as required.
- Follows and implements all guidelines established by Division and National working groups including, Marketing, Communications, Digital Support, HR, IT and others.
- Ensures all aspects of agreements, contracts or Memoranda of Understanding (i.e. Relay For Life and other events) are met.
- Ensures fundraising coaching plans are in place for each event as required with clear KPI monitoring to proactively determine any challenges that may arise and cause revenue targets to be at risk.
- Proactively communicates challenges and provides a solution orientated approach to issues within the Community as they relate to revenue development with the Director and Sr. Managers, Annual Giving.
- Provides input into mitigation planning and executes the plan once established in partnership with the Director and Sr. Managers of Annual Giving.
- Maintains the integrity of the Community Revenue Development database (Raiser’s Edge) by complying with, and ensuring that community revenue development staff are compliant with, policies and procedures for data collection and entry systems.
- Represents the Community in Division or National meetings and teleconferences, as required.
3. Operations, Planning and Financial Management
- Assists in the development of, and executes, the community operational plan in conjunction with the BCY strategic plan and three-year rolling plan.
- Develops and monitors the annual community budget in conjunction with the Director Development, Community Initiatives and Senior Managers, Annual Giving.
- Monitors community operational effectiveness and efficiencies and proactively recommends corrective action when needed.
- Ensures that CCS brand integrity is maintained and that community content on the BCY web site is current and accurate.
- Ensures that community systems, procedures, physical facilities, equipment, supplies and materials are sufficient to ensure optimal operations (including branch offices).
- Provides accurate community information and data required for reporting, monitoring and evaluation purposes.
- Ensures the timely implementation of policies and procedures.
4. Workforce Engagement (paid staff & volunteers)
- Provides direction and supervision to members of the Community Annual Giving team in their day-to-day activities, ensuring coordination and consolidation of effort; responsible for overseeing activities on a portfolio of events and activities.
- Inspires confidence and enthusiasm in others while providing appropriate recognition; coaches individuals and the team and completes performance review process in line with prescribed timescales and provides feedback on performance to the Director Development, Community Initiatives.
- Puts processes in place to enable new team members to become quickly productive • Proactively manages the Annual Giving Coordinator team to improved productivity and efficiency.
- Keeps team performance at a high level by providing appropriate recognition and feedback to the team as a whole.
- In conjunction with the Director Development, Community Initiatives hires, orients, and manages team members, through effective coaching, performance management , recognition and development.
- Is a volunteer and community engager and in consultation with HR and Volunteer Engagement, ensures that the volunteer workforce recruitment, screening, selection, orientation, training succession planning, and recognition meets established standards.
5. Province-wide projects
- Participates in BCY projects as assigned.
- Accountable for role modelling the Society’s Values by demonstrating appropriate behaviour in Caring, Integrity, Courage, and Progressiveness.
- Accountable for other job related duties as assigned.
Required Knowledge, Skills & Abilities
- Specialized knowledge related to annual giving fundraising strategies including peer-to-peer fundraising, integrated fundraising campaigns, independent fundraising.
- Knowledge and understanding of annual giving’s role as an acquisition and feeder program within a comprehensive fundraising program.
- Ability to develop and manage budgets; interpret and execute strategic/operational plans and memorandums of understanding with clear comprehension of defined and flexible elements.
- Excellent interpersonal skills, including team-building, presentation and facilitation skills and the ability to coach, mentor and inspire others.
- Ability to work simultaneously on a variety of complex projects with tight deadlines.
- Proven ability to set and accomplish goals and objectives, establish priorities with minimal direction, and influence people.
- Proven excellent customer service and problem-solving skills.
- Ability to develop, cultivate and steward community partnerships and relationships, and leverage those relationships as appropriate.
- Demonstrated ability in using database software to create queries, exports and mailings.
- Ability to work a flexible schedule.
- Valid BC Drivers license and ability to travel throughout the community.
- Excellent written and verbal communication skills.
- Understanding of the Society’s workforce partnerships and organizational structure 14.Ability to engage in productive conflict towards the goal of improving existing methodologies or processes and handles it in a manner that preserves relationships.
- Ability to exercise tact and judgement in dealing with sensitive, complex and confidential issues.
Education & Experience
- University degree or equivalent professional designation preferred.
- Five years’ successful fundraising experience, preferably in the non-profit sector.
- Three to five years’ experience in conducting Special Events, preferably at a supervisory level.
- Experience working within a matrix organizational structure.
- Experience in community-based non-profit organizations.
- Experience using Raiser Edge.
- Certification from a recognized fundraising program an asset.
- Sales and account management training/experience an asset.
The Canadian Cancer Society offers a competitive compensation and benefits package.
Application deadline: August 30, 2019.